Hygiene Protocols


Being in allied health, excellent hygiene has always been a priority of ours.

As you’d expect of any allied health professionals, the Working Hands facilitators are just as concerned about ensuring excellent hygiene practices for your sake as much as theirs.

To ensure our facilitators’ and your safety, the following guidelines are in place:

What Our Facilitators Will Do

Day prior health check. Our facilitators are required to report any cold or flu like symptoms within the 24 hours prior to their shift. If they are unwell, a replacement facilitator will attend your booking.

Sanitise thoroughly between recipients. Our facilitators will thoroughly sanitise their hands and massage equipment (if any) between massages. They will also wash their hands upon arrival at your premises and during their shift where practical.

Disposable face covers are changed between each treatment, we’ve always done this though!

Our therapist will not provide any staff member a treatment if they believe that the client is showing any signs of a concerning illness.

What Clients Need To Do

All clients should have an HSE plan or equivalent safety protocols on site. This is for us to ensure our therapist’s health is respected as much as we respect yours.

Set up a designated massage area –  all clients need to set up a massage area where staff will come in one at a time for the massages unless we are providing roaming massages at the workstations.

Provide a waste bin for us to dispose of our single-use face cradle covers.