Group Exercise Classes

We pride ourselves on excellence in our quality of service, reliability and integrity.

Working Hands practitioners are carefully sourced, thoroughly skills assessed, highly qualified massage professionals with experience in seated, relaxation and therapeutic massage. We do not employ backpackers or anyone without nationally recognised training accreditation. They hold current Senior First Aid certification, as well as being covered for professional indemnity and public liability insurance.

You will find our therapists to be caring, friendly, punctual, professionals at all times, well presented wearing a neat Working Hands uniform and they all have that natural gifted talent of “magic hands”.

We are so confident that you’ll love our services, that we offer a 100% money back guarantee.

Yes we do. No organisation is too large for us to cater for.

For the small business: As our minimum booking time is 3 hours, if there were only 6 people in the office, you could still enjoy having regular massages at 30 minute intervals and still meet the required 3 hour minimum.

If there are fewer of you than 6, then perhaps you have another small office in your building or next door that you could co-ordinate with to have your sessions on the same day? As long as we’re on site for 3 hours minimum, we’re happy to visit more than one office in the same building, or next door.

Your therapist/s will arrive at least 15 minutes prior to the scheduled starting time and meet with your contact person who will show them where to set up their equipment to prepare for the first client.

They will then begin massaging your staff either one by one as they are presented to the them, or more commonly, your staff will be booked in for specific times and they will be treated in the order of the appointment schedule that we will provide for you.

Yes. Working Hands provides wellness room setup advice for workplaces across Australia.

We guide organisations on room layout, size, lighting, equipment, privacy, noise management and scheduling, helping you create a practical and calming space for onsite massage or broader wellbeing services.

Our recommendations are based on 18+ years of corporate massage experience and setting up hundreds of successful workplace wellness rooms nationally.

It’s really simple to organise a massage day and just as simple to organise an ongoing massage program. Just pick up the phone or contact us via our
enquiry form and we will ask you a few questions to determine your massage requirements.

We will then arrange a mutually suitable day and time to visit your workplace and send you a booking schedule with allocated time slots that your staff can book in for. It’s that simple.

Yes you do. The more hours we’re on site, or the more sites you have, you are rewarded with lower rates and priority bookings.

Please contact us to discuss this in more detail as our fee schedule is flexible and designed to meet the unique needs of each client.

Our weekday rates range from $105 per therapist, per hour, plus GST.

Please contact us and then we will be happy to quote you.

There are three options available:

• 100% employer funded. The employer may pay for the service to occur on a regular basis as part of their Health and Well-being programme or OH&S strategy. This is the most common option and by far the most popular!

• Subsidised. The employer may chose to cover part of the cost and the employee pays the remainder. Health Fund rebates may be available to the employee in this case.

No, we do not require you to enter into any formal agreement with Working Hands as a supplier, however we may be able to offer a lower rate if you provide a letter of intent or a 12 month purchase order.

• Minimum booking time:
  Our minimum fee/booking time is three hours.

• Payment methods:
  Our preferred method of payment is direct payment to our financial institution. We provide our banking details on our invoice.
  Visa, MasterCard and American Express are all accepted, with a 1.7%+GST surcharge.

• Payment Terms:
  For your initial visit the invoice is issued upon receiving your booking and payment is required to secure your booking. Repeat visits 14 days from invoice issued after service. For regular clients (weekly/fortnightly/monthly) we prefer payment within 14 days of invoice but will be happy to extend this for established ongoing clients.

• Cancellation / Change Policy:
  We require 3 days’ notice of a cancellation, change or reduction of booking. If a booking is cancelled, changed or reduced within 3 days’ we may charge a 50% fee and within 48 hours will incur full fee. Short notice changes within 2 days will not incur a penalty only if the originally scheduled therapist/s can fulfill your rescheduled new date.
  When booking, please choose your date/s and times carefully, as only 1 change is possible after we’ve confirmed your booking and arranged our facilitators. A 2nd change may incur an additional 20% fee.

• Parking fees: may be additional where free parking is not made available.

• Rush fee: please give us as much notice as possible to schedule our best therapists for you, at least 7 days’ notice per therapist please. Less than 7 days’ we may charge a 15% fee, within 48 hours a 25% fee, within 24 hours 50% fee.

• Gender preference: Please advise us when booking if you have any specific gender preferences. Any change to your assigned therapist/s due to gender preference *after* they’ve been secured will be subject to a 20% admin change fee.

• Induction Requirements: if our therapists are required to do a site induction prior to their visit – and the induction take them *more than* 5 minutes to complete – we charge at 15 minute increments at your quoted hourly rate, for the time it takes each therapist to complete the induction.